Verified Customer Reviews
Our customers love us and we have a 5-star rating on Google. Customer satisfaction is our top priority, as well as maintaining a high level of excellence. Service from our company is fast, reliable, professional, as well as competitively priced.
You can't go wrong choosing AMB-Works. Professional, personable and knowledgeable is hard to find except with this service. We won't hesitate to call Andre again to fix any appliance that needs repair.
AMB Works - The actual service was fine, once the service person got there. I spent all Friday afternoon and Sat morning waiting. I was scheduled 1:30 to 3:30 Friday. Got a call to say it would be 3:45. At 3:57 I got a text saying it would now be 6:30. AT 6:45 I asked if they would like to reschedule. They offered Sat 9:30 to 11:30. I said fine however I would appreciate it if you could make it close to 9:30. The tech said yes. He showed up at 11:24. In regard to cost. The $108 free service call was not charged, instead there was a Residential Service Call charge of $125.00 for the one half hour duration call. I was charge $175 for a GE OEM Timer which go for about $80 on Amazon.The actual work was performed quickly without problem. I think management needs to schedule their technicians' time a bit more carefully. I have difficulty in believing their slogan "Affordable budget friendly prices". This may all be normal, but I will be looking harder at doing it myself or at other companies should the need arise.
My refrigerator stopped working on a Saturday! An actual knowledgeable person answered the phone and was able to schedule service for the same afternoon! When the technician, Andre, arrived he was courteous and professional. He quickly diagnosed what were extensive but fixable problems. He had one of the parts on his truck and was able to get it working enough so that my food didn't spoil. He ordered the other part and came back the following Wednesday to complete the repair.I will use AMB for all my appliance repairs from now on! I can't say enough good things about their service! Worth every penny!
